Appointment request
Caller: I need an appointment for my cat this week. OnDial: Absolutely — I can help with that. What days work best? I’ll capture your preferred times and send a summary to the clinic team for confirmation.
AI receptionist for veterinary clinics
Answers every call, captures appointment requests, and takes pressure off your front desk.
Stop losing calls to voicemail, lunch breaks, after-hours gaps, and busy staff. OnDial answers inbound calls 24/7, handles common questions, collects caller details, and helps clinics book more appointments—without adding another person to payroll.
Start risk-free with 60 free answered minutes + 14-day full access. Card required. Cancel anytime.
When your team is busy, the phone still needs an answer.
Veterinary front desks are constantly interrupted by appointment requests, hours questions, directions, after-hours callers, and people who just need to know what to do next.
When no one can answer, those calls go to voicemail. Some callers never call back. Others create more work later for your team. OnDial helps your clinic answer the calls it would otherwise miss, capture appointment demand, and give staff a clean summary for follow-up.
- Answer after-hours and overflow calls
- Capture appointment requests before they disappear
- Reduce repetitive front-desk interruption
- Give callers a clear next step
- Route urgent calls using your clinic’s rules
Better than voicemail
Voicemail stops momentum. OnDial keeps the conversation moving and captures what your team needs to follow up.
Better than constant interruption
Your staff stays focused on pets and in-clinic work while OnDial handles repetitive inbound traffic.
Better than generic AI
OnDial is designed for veterinary clinics, their callers, and the way real front desks operate.
Set up your veterinary receptionist in minutes
Go live from your clinic website without a long setup process or a required onboarding call.
Paste your website
OnDial pulls your clinic name, hours, phone number, address, services, and FAQ content directly from your website.
Fill in only what’s missing
Add the details your site does not clearly show, like urgent-call routing, after-hours rules, appointment policies, and new client guidance.
Review your clinic profile
Edit your greeting, hours, call-handling rules, emergency language, and follow-up messages before anything goes live.
Forward calls when you’re ready
Test it first. Then let OnDial answer after-hours calls, overflow calls, or both on your existing line.
No long forms. Review everything before activation.
Built for the calls veterinary clinics get every day
Appointment requests
Collects caller details, callback info, and scheduling preferences so your team can follow up quickly.
Clinic hours and location questions
Answers common questions about your hours, address, and contact details without interrupting staff.
Routine front-desk FAQs
Handles common non-clinical questions about services, policies, and next steps.
After-hours coverage
Gives callers a clear response after hours instead of sending them to dead air.
Urgent-call routing
Uses your clinic’s instructions to direct urgent callers appropriately.
Clean team summaries
Sends your staff the caller details they need without forcing them to listen back to recordings.
What callers can do with OnDial
- Ask for clinic hours
- Get location and contact details
- Request an appointment
- Leave callback information
- Ask common non-clinical questions
- Receive after-hours guidance
- Be directed based on urgent-call rules
You stay in control
OnDial is an AI receptionist, not a veterinarian. It does not diagnose, prescribe, or provide medical advice. It follows your clinic's instructions and directs urgent callers based on the rules you define.
You control:
- Clinic hours
- Greeting
- FAQ content
- Emergency instructions
- Follow-up messaging
- When calls are forwarded
Review everything before activation. Change it anytime.
Hear how OnDial handles common veterinary calls
Preview how OnDial responds before you forward your line.
After-hours FAQ
Caller: What time do you open tomorrow? OnDial: We open at 8:00 AM tomorrow. If this is urgent, I can also share your emergency partner details now.
Urgent symptom concern
Caller: My dog is vomiting and lethargic. OnDial: I’m sorry your dog is feeling unwell. Based on your clinic’s urgent-call instructions, please contact Riverside Emergency Vet at (555) 222-0100 now. I can also notify your clinic team with your callback number.
Pricing
Start risk-free with 60 free answered minutes + 14-day full access. No setup fee. Review every script before going live.
Only pay for minutes used after your 60 free ones ($0.59 per answered minute). No contracts. Cancel anytime from your dashboard.
Starter
$149/month
350 answered minutes included, $0.59/min overage. Perfect for solo / 1–2 doctor clinics covering after-hours & overflow.
- AI receptionist for inbound calls
- After-hours and overflow coverage
- Appointment request capture
- Clinic FAQ handling
- 350 answered minutes included
- $0.59 per answered minute overage
- Cancel anytime
Most Popular
Pro
$299/month
800 answered minutes, $0.59/min overage. Built for multi-doctor hospitals letting OnDial answer most inbound calls.
- Everything in Starter
- Higher monthly call volume
- Better fit for multi-doctor clinics
- 800 answered minutes included
- $0.59 per answered minute overage
- Cancel anytime
Limited Offer
Founding Clinics
$99/month
350 answered minutes included, $0.59/min overage. Priority onboarding + direct product influence. Only a few spots remain.
- All Starter features included
- First 20 clinics only
- 350 answered minutes included
- $0.59 per answered minute overage
- Priority onboarding + direct product influence
- Cancel anytime
Frequently asked questions
Every missed call is a frustrated pet owner, a lost appointment, or more work for your team later.
OnDial helps veterinary clinics answer more calls, capture more appointment demand, and reduce front-desk overload without adding another person to payroll.
No long forms. No required setup meeting. Review everything before activation.