OnDial can handle overflow calls during busy hours and after-hours calls the same way: follow your existing clinic info, route urgent after-hours callers to your preferred escalation destination, offer online booking when available, and capture callback requests—then send your team a short summary.
Listen to a non-urgent after-hours appointment request. Once you confirm your clinic details and sign up, we personalize every call for Springfield Animal Hospital. Your trial covers 60 answered minutes and 14 days so you can test everything before forwarding your line.
No calls go live until you forward your clinic number. This page is just a draft preview.
Below is a draft receptionist for Springfield Animal Hospital pulled from springfieldah.com. Review and edit anything that looks off.
Clinic name
Springfield Animal Hospital
Phone
(703) 451-1995
Address
6580 Backlick Rd, Springfield, VA 22150
Timezone
America/New_York
AI greeting
“Thank you for calling Springfield Animal Hospital. This is the OnDial AI receptionist. How can I help you today?”
Edit this to match your preferred tone.
Outside these hours, the receptionist will follow your after-hours escalation rules below.
Same-day policy
Accept same-day sick visits based on availability; recommend calling first
Online booking
The receptionist will offer this link for self-scheduling where applicable.
When a caller contacts your clinic outside business hours or describes an emergency, the receptionist will direct them to:
Regional Veterinary Referral Center (RVRC)
www.vetreferralcenter.comVCA SouthPaws Veterinary Specialists & Emergency
vcahospitals.com/southpawsHope Advanced Veterinary Center
www.hopecentervet.comFriendship Animal Hospital
www.friendshiphospital.comNote: This section should contain clinic-authored instructions only.
This is a preview draft. Review before activating.