Answer more after-hours calls and capture more consult demand.
OnDial helps med spas answer after-hours and overflow calls, capture caller details and treatment interest, and give the front desk a cleaner next-business-day follow-up queue.
What it does
- Answers after-hours and overflow calls instead of sending prospects to voicemail.
- Captures caller details, treatment interest, and callback preferences.
- Gives the front desk a cleaner next-business-day follow-up queue.
- Helps protect the premium experience from the website through the first phone touchpoint.
How it works
Ondial fits between the missed call and the next-day callback pile.
Step 1
Ondial answers after-hours and overflow calls with the med spa script you approve.
Step 2
It captures caller details, service interest, and the next-step context your team needs.
Step 3
Your front desk starts the next day with a cleaner handoff instead of a callback pile.
Pricing
Pricing starts at $149/month for lower-volume coverage and $299/month for higher-volume coverage, plus $0.59 per answered-minute overage above the included volume.
Starter
$149/mo
Lower-volume after-hours and overflow coverage.
Growth
$299/mo
Higher-volume coverage for busier consult demand paths.
Usage
$0.59/min
Answered-minute overage above the included volume.
Included
- After-hours and overflow call coverage for med spas.
- Caller detail and service-interest capture.
- Basic qualification for next-step follow-up.
- A cleaner next-business-day summary for your team.
Not included
- Full in-hours front-desk replacement.
- Autonomous appointment booking.
- Treatment-specific medical advice.
- Payment collection over the phone.
Not sure if the after-hours gap is real?
Start with the free benchmark. It reviews the website, likely prospect friction, and the after-hours path before you decide whether to fix it.